Each class is 40 minutes long.

It depends on the type of class your child is enrolled. Our group lesson has 4 children and 1 instructor, our semi-private has 2 children and 1 instructor and the private lesson is one-on-one.

While recognizing that for each child is different, majority of our swimmers attend classes twice a week, however we do have many who comes once a week.

It varies from one child to another. Keep in mind that swimming is an individual process and it is developed over time. At Planet Swim we focus on providing each child the ability to learn on his or her own pace while focusing on improvement that will get them to the next level.

A swimsuit and towel are good enough. However, we also recommend the use of swim goggles and in some cases swim caps. Children who are not potty-trained are required to wear a swim diaper. For your convenience, we do offer these products at our swim shop at our Nocatee location.

Yes. However, due to scheduling, Adult classes are usually private or semi-private.

If the class is not the right fit our lesson coordinator will do their best to find a more appropriate class for your child and will contact you directly with better fitting class options for your child.

Yes. Planet Swim Aquatics is our year-round competitive swim team. For more information, please visit us at www.planetswimaquatics.com or email us at info@planetswim.org.

Yes. One can sign-up for lessons anytime during the month. If there is a spot available you can take that spot anytime and we will simply pro-rate your tuition for that given month.

Yes. At Planet Swim School we do charge an annual registration fee. The registration fee is $40 at our Argyle Forest location and $50 at our Nocatee location. Registrations are good for a 12 month period and is due on the day of the first lesson. If you are calling to enroll your child on lessons, be sure to provide our billing department with credit card information so that we can process the registration fee and secure your spot.

Although we do our best to accommodate every child in the schedule, sometimes we do not have spots available. In that case, we will place your child on a waiting list and will contact you immediately after a spot is open.

In order to discontinue enrollment, please send an email to info@planetswim.org requesting to place a hold on your account. Please, note that we need a 2 weeks written notification in order to process your request. This will prevent us from charging your account and offer the spot to another child that might be placed on the waiting list.

Your registration is confirmed once you have provided payment information and you have received a confirmation email or phone call from our Lesson Coordinator indicating that your child has been placed in the lesson.

That’s no problem. We simply require a 2 week written notice to info@planetswim.org, stating that you wish to ‘freeze’ your account. Please, note that freezing your account will automatically release your child’s spot in the class.

Invoices are sent out on the 21stof each month and tuition is billed by the 1stof each month on a perpetual basis. Your class day and time are reserved unless you wish to switch or discontinue enrollment. All holidays and ‘no class’ days will be deducted accordingly.

We accept all major credit cards: Visa, Master Card, Discover and American Express. We also accept payment by check and cash, however, every member is required to leave a credit card on file upon registering. If check or cash payment is not received by the 1stof the month, the credit card on file will be charged to avoid a late charge fee. Payments received after the 3rdof the month will incur a $20.00 late charge fee. If submitting payment by check, please make checks payable to Planet Swim LLC.

Planet Swim School does not issue refunds. All credit given are class credits which are posted to your family’s account and can be used at anytime within a one year period.

Yes. Not using a diaper often let accidents leak into the pool. Using a diaper is a Health Department recommendation and most swim schools across the country have recently adopted to this policy.

Yes. It happens enough that we get frequent complaints over last-minute lesson cancelations. These cancelations disappoint our students and their families, as it disrupt the learning process for other children.

Yes. Each swimmer is allowed to make up one class per month unless the class was canceled due to weather or if the pool was closed. In this case, parents should arrange the make up class day and time directly with the instructor.